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Letter to the Secretary of State
Water UK has written to Secretary of State for the Environment, Rt Hon Michael Gove MP, on the subject of leakage.
News
Water UK response to Ofwat PR19 methodology
Water UK has responded to Ofwat's PR19 final methodology announcement today, Wednesday 13th December 2017.
News
Latest developer services standards results
The latest figures on the levels of performance achieved by English and Welsh water companies in delivering developer services have been published by Water UK
Publications
New Connections Charging - Consultation
Water UK has launched a consultation on the implementation of the rules adopted by Ofwat in December 2016 on charging for “new connections”.
Publications
Further support for UK households
Although water bills comprise less than 1% of household expenditure, water companies continue to help all hard-pressed UK households by charging stable and affordable prices.
News
Water companies maintain high standards for developers
The water industry is continuing to play its part in the delivery of new homes in the UK by maintaining its high standards of services to developers. Levels of service performance were at 98% for water supply and 99% for sewerage for July to September 2016.
News
Water UK response to Ofwat residential competition report
The UK water regulator, Ofwat, has produced a report about introducing competition to the residential retail water market.
News
Agriculture and water
Sarah Mukherjee, Director of Environment at Water UK, set out how EU policymakers can improve the the link between farms and water policy to protect both farmers and the environment.
Publications
Protecting customers in the non-household retail market
Response to Ofwat consultation by Resolving Water Disputes Limited (RWD), the company set up to operate a voluntary Alternative Dispute Resolution scheme in the water sector.
News
Water company support for customers
Water companies are committed to helping households by charging stable and affordable prices. Ofwat’s report on affordability and debt (Tuesday 1 December) shows that companies are offering more support than ever to customers in need.
News
Steps to improve infrastructure delivery for housing
Following an initiative from government late last year, the water sector was quick to establish a scheme to compare companies’ performances relating to delivery of infrastructure. The second performance report was published in October. Related further initiatives include the industry’s own system for measuring customer satisfaction, planned for launch in 2016, and an overhaul of the charging regime made possible by Water Act 2014.